C Panel Account settings

Setup FTP Account for the Subdomain:

  • Create an FTP user account for the sub domain
  • Click on Account Settings > FTP Manager > FTP Accounts
  • Click on Add Account
  • For login, enter your subdomain name (eg.,support)
  • As you go to the password field, notice that /support is preloaded into the directory field
  • Enter a password and click Create
  • A confirmation screen appears
  • Click Go Back

Confirm setup:

  • FTP URL: ftp.yourdomain.com
  • Username: support@kwsupport.com
  • Password (whatever was assigned)

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