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Reliability is the real key to success in any service business.TotalChoice
Web Hosting understands this and has developed a complete network
and monitoring system. Our Administrative Team Members have
a 'birds'-eye view' of the network and servers at any given
moment. When a problem is noted emergency notifications are
sent out. We refer to this system as... "Project Hawk-Eye".
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Screen showing a tactical overview of the entire network of
servers. Project Hawk-Eye will alert our staff to any critical
problems orwarnings. A current status of the network health
along with the servers' health also helps us to keep everything
running smoothly. |
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The notification screen will list any problems that are currently
active within the network or servers. This allows us to pin
point the problem atits exact location without having to spend
hours searching for the current flaw. All to ensure the great
up time we give to our clients. |
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A view of the service problems screen, listing all the service
details foreach server. This allows our staff a 'bird's-eye
view' of each server andeach service. Just another tool we
have given our staff. As you can see,TotalChoice is leaps
and bounds above our competitors. Ask around; see whyour servers
run at 99.9+% up time.
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Our monitoring system is designed to instantly notify our
staff when aproblem does occur. The monitoring software will
send notifications via e-mail, sms cell phone, pager and instant
message. We actively monitor ourservers 24 hours a day. This
is part of the reason we can provide such great up time.
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Monitoring our servers is only part of the job required in
order to offer such great up time. Our administrative team
actively reviews reports from the monitoring software. By
reviewing the reports our administrators are able to locate
issues before they become problems. Another reason why our
uptime is so good!
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All high level managers and
system administrators wear pagers to alert them of any
and all problems. All managers are on call 24/7. |
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All on site regular staff are alerted
by audible siren, email and personal message when there's
a warning or emergency. |
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We actively monitor http, https, icmp,
pop3, smtp, sql and cPanel. |
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Our server status pages are openly available
to the public. No password or registration is required
to see the status of our servers. |
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