Customer support is crucial to to the success of any web hosting company. Every web hosting company makes promises about how well they can support their customers.
TotalChoice Hosting only makes one promise, we will give you the best support possible.
Simply put, you can count on the TotalChoice Hosting Support Team to be available when you need them!
We understand how important good web hosting support is. That is why we have built a complete help and support site. This site also features flash movie tutorials on just about every subject. We feel this site will answer just about any support question you can think of.
TotalChoice Hosting Help Site We have created a list of frequently asked questions to answer some of the most common questions that we receive at TotalChoice Hosting.
Frequently Asked Questions Another great place for information is our TotalChoice Hosting Family Forums. Here you will find our TotalChoice Hosting Support Team along with many other helpful clients willing to lend a helping hand.
TotalChoice Hosting Family Forums Still feeling a little lost? Please feel more than free to submit a new help desk ticket at our web hosting help desk. Here our TotalChoice Hosting Support Team can assist you in your problems. Our help desk is secure, so you have no worries giving us your personal information there.
Please review the Help Site, Frequently Asked Questions and the Family Forums before submitting a help desk ticket. This will reduce the work load and thus increase response time for help desk tickets and support email response.
Here you will find a meeting place for our customers to hang out with the TotalChoice Hosting Support Team. Please note that this chat room is not an official support chat and all the rules and guidelines that apply to the Family Forums also apply to our chatroom.
TotalChoice Hosting Family IRC Discuss your web hosting problems or questions with our Support Team. They can be reached via :
When contacting us, remember to have your questions ready and your account information available. This way we can get your questions answered as soon as possible.
Also, feel free to ask us your pre-sales questions!
We also think a good web host should give you all the tools you need to succeed. That is why we have put together the best list of tutorials available; written by our TotalChoice Hosting Support Team. We also have a series of flash video tutorials!
We would really appreciate you supporting TotalChoice Hosting by choosing to add a link from your pages to ours. We have either graphical links or text links that can be easily added to your pages. This can be of great benefit to us and we would like to thank you for your support.