Help
Where can I find directions on changing the password for a protected directory? The Cpanel video is for new directories. When I tried to follow the directions, after selecting the domain and clicking OK, there was a warning message that said I had to remove Frontpage extensions first. Huh? I don't use Frontpage and never have. It also seemed to warn that everything in the directory would be lost.
So could you please point me in the right direction?
Thanks in advance.
Pat
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How To Change Directory Password? Viewed Cpanel video, but...
#2
TCH-Thomas 
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Posted 16 March 2010 - 02:52 AM
I donīt think you can change password without first removing the password protection and then redo it.
As for the frontapge extensions, you can remove them if you donīt use frontpage.
1. Scroll down to the "Advanced" section of your cpanel
2. Click Frontpage Extensions
3. Then it should be either a "Remove/Delete" or a "Cleanup" button. I donīt have the extensions installed so I can not click them, but it should be a button like this.
4. If you donīt feel comfortable doing the above, the help desk can fix it for you. All it takes is submitting a ticket.
As for the frontapge extensions, you can remove them if you donīt use frontpage.
1. Scroll down to the "Advanced" section of your cpanel
2. Click Frontpage Extensions
3. Then it should be either a "Remove/Delete" or a "Cleanup" button. I donīt have the extensions installed so I can not click them, but it should be a button like this.
4. If you donīt feel comfortable doing the above, the help desk can fix it for you. All it takes is submitting a ticket.
Thomas Jikrantz
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As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
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Forum Moderator
TotalChoice Hosting, L.L.C.
Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.
As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
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#3
Pat
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Posted 16 March 2010 - 09:35 AM
Thomas, I have a backup, so I'll give it a try. I'll let you know if it works. Thanks!
TCH-Thomas, on 16 March 2010 - 02:52 AM, said:
I donīt think you can change password without first removing the password protection and then redo it.
As for the frontapge extensions, you can remove them if you donīt use frontpage.
1. Scroll down to the "Advanced" section of your cpanel
2. Click Frontpage Extensions
3. Then it should be either a "Remove/Delete" or a "Cleanup" button. I donīt have the extensions installed so I can not click them, but it should be a button like this.
4. If you donīt feel comfortable doing the above, the help desk can fix it for you. All it takes is submitting a ticket.
As for the frontapge extensions, you can remove them if you donīt use frontpage.
1. Scroll down to the "Advanced" section of your cpanel
2. Click Frontpage Extensions
3. Then it should be either a "Remove/Delete" or a "Cleanup" button. I donīt have the extensions installed so I can not click them, but it should be a button like this.
4. If you donīt feel comfortable doing the above, the help desk can fix it for you. All it takes is submitting a ticket.
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