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Mailing List Unsubscribe Option How do I set it up?

#1 User is offline   Poolmeister 

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Posted 08 March 2010 - 01:23 PM

I have a mailing list, but I can't seem to find a way to give recipients an easy unsubscribe option at the bottom of the email they receive with each post. I'm sure it's easy; I just can't find it in the Mailing List Options settings.

Thanks!

#2 User is online   TCH-Bruce 

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Posted 08 March 2010 - 02:07 PM

Which mailing list software application are you using?
Bruce Richards
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I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

#3 User is offline   Poolmeister 

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Posted 08 March 2010 - 05:21 PM

I am using the Mailing List utility on my cpanel. Does that answer your question?

#4 User is offline   TCH-Alex 

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Posted 09 March 2010 - 06:50 AM

I hope you are using cPanel default mailing list called Mailman. If so, you can set unsubscribe link easily through mailman admin panel

1. Login to your admin area
2. Click "Non-digest options"
3. Choose "Full Personalization"
4. In the footer field, you can now place user-specific links.

You can use any of the following unsubscribe option

Options and Unsubscribe: 
%(user_optionsurl)s

Passwordless Options and Unsubscribe:
%(user_optionsurl)s?password=%(user_password)s 

One-click Unsubscribe:
%(user_optionsurl)s?unsub=1&unsubconfirm=1 

Passwordless One-click Unsubscribe:
%(user_optionsurl)s?password=%(user_password)s&unsub=1&unsubconfirm=1 


Alex Spaford
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TotalChoice Hosting, L.L.C.
Total Choice Hosting - Helpdesk

#5 User is offline   Poolmeister 

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Posted 09 March 2010 - 08:45 AM

Thanks. I have cut and pasted %(user_optionsurl)s into the footer box, and after submitting changes, I get this:

Warning: The following illegal substitution variables were found in the msg_footer string: user_optionsurl

Is there another setting needed somewhere?

#6 User is online   TCH-Bruce 

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Posted 09 March 2010 - 09:39 AM

I would open a ticket with the help desk and have them check the error.
Bruce Richards
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I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

#7 User is offline   TCH-Alex 

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Posted 09 March 2010 - 12:58 PM

Quote

Is there another setting needed somewhere?


Yes! I missed the third step [3. Choose "Full Personalization"]

that has been corrected above.
Alex Spaford
Technical Support
TotalChoice Hosting, L.L.C.
Total Choice Hosting - Helpdesk

#8 User is offline   Poolmeister 

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Posted 09 March 2010 - 06:21 PM

Thanks Alex. That worked better.
Now, when I send the test message, the recipient gets the footer as an attachment instead of it being appended to the bottom of the message body. The attachment is called ATT00160.txt, for example, and it contains the text of the footer. I am viewing the test messages in Outlook, and tried two different computers.

Is there anything I can do (as the sender) to make the footer always appear inline, or is this a function of the mail browser? I want to make sure the footer unsubscribe option is as evident as possible.

Thanks again,
Mike

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