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Hard Drive Not Recognised Problem with Dell Inspiron 6000 won't boot

#1 User is offline   greenfinch 

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Posted 21 February 2010 - 11:37 AM

Hi Guys,

My Dell laptop won't boot anymore, and when I start it from the XP CD I can't run chkdsk, fixboot or any of the other recovery tools, as it won't recognise the C: drive.

When I run the Dell utilities and do a full test of the HDD, it finds about 10 dodgy blocks, but otherwise it seems OK, so my question is:- How can I get the system to recognise the existence of the HDD, and therefore at least let me try some of the fix-it tools?

If you can get me out of this hole, my granddaughters will love you forever !

#2 User is online   TCH-Bruce 

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Posted 22 February 2010 - 08:06 AM

Welcome to the forums greenfinch :)

Sorry nobody has responded. Have you tried Dell tech support?
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#3 User is offline   TCH-Thomas 

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Posted 22 February 2010 - 11:37 AM

Welcome to the forum, greenfinch. :)
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#4 User is offline   mike 

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Posted 08 March 2010 - 05:38 PM

View Postgreenfinch, on 21 February 2010 - 11:37 AM, said:

Hi Guys,

My Dell laptop won't boot anymore, and when I start it from the XP CD I can't run chkdsk, fixboot or any of the other recovery tools, as it won't recognise the C: drive.

When I run the Dell utilities and do a full test of the HDD, it finds about 10 dodgy blocks, but otherwise it seems OK, so my question is:- How can I get the system to recognise the existence of the HDD, and therefore at least let me try some of the fix-it tools?

If you can get me out of this hole, my granddaughters will love you forever !




what do you mean " it finds about 10 dodgy blocks, but otherwise it seems OK"
It's all about the children ! God Bless them & help us keep them safe.

#5 User is offline   andrewkevin 

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Posted 22 April 2010 - 07:28 AM

Hi, Is your Dell Laptop still enjoying its warranty period, its better to consult the customer support people of dell and rectify it, coz they have lot of tools for recovering data. Else spend some money on recovering data from a gud private agencies.

thanks and regards

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