Help
Hello from the UK,
I am a total novice to the world of OS commerce but I am dipping my toe in the water to design my first on-lone shop, have created a database, and user and added the user to database then click on the one click option to instal oscommerce using cpanel. When i come to log in I am getting the following error:
1146 - Table 'dhinter_osc1.configuration' doesn't exist
select configuration_key as cfgKey, configuration_value as cfgValue from configuration
[TEP STOP]
Any suggestions where i am going wrong much appreciated
Cheers
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Os Commerce Connection Error
#2
TCH-Thomas 
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Posted 17 June 2006 - 10:46 AM
Welcome to the forum, dazza2006. 
When you use the one click installs, you should not need to set up the databases yourself, cpanel will do this.
What I would do is remove any eventual database and folder in the file manager that has been created and then try again. If it then doesn´t work, I think you will need to submit a ticket to the help desk and they will check what might be wrong (link on top of page and in my signature).
When you use the one click installs, you should not need to set up the databases yourself, cpanel will do this.
What I would do is remove any eventual database and folder in the file manager that has been created and then try again. If it then doesn´t work, I think you will need to submit a ticket to the help desk and they will check what might be wrong (link on top of page and in my signature).
Thomas Jikrantz
Forum Moderator
TotalChoice Hosting, L.L.C.
Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.
As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
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Forum Moderator
TotalChoice Hosting, L.L.C.
Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.
As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
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#4
TCH-Thomas
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Posted 17 June 2006 - 01:10 PM
You´re welcome.
Thomas Jikrantz
Forum Moderator
TotalChoice Hosting, L.L.C.
Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.
As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
Web Hosting by Total Choice Web Hosting - 24/7 Help Desk
Forum Moderator
TotalChoice Hosting, L.L.C.
Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.
As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
Web Hosting by Total Choice Web Hosting - 24/7 Help Desk
#5
TCH-Bruce
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Posted 17 June 2006 - 02:33 PM
Welcome to the forums Dazza
Bruce Richards
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TotalChoice Hosting, L.L.C.
Webhosting by Total Choice Web Hosting - General Support Forum
I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
Lead Forum Moderator
TotalChoice Hosting, L.L.C.
Webhosting by Total Choice Web Hosting - General Support Forum
I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
#6
TCH-Don
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Posted 17 June 2006 - 06:04 PM
Welcome to the forum, dazza2006
Don Rosenquist
Forum Moderator
TotalChoice Hosting, L.L.C.
Web Hosting by Total Choice Web Hosting - For Your Family - Web Hosting Family!
Any links or suggestions for third party software/sites should be used at your own risk.
My opinions and recommendations are not necessarily those of TCH and TCH is not responsible.
I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.
treasure your pets
The Turtle says "A little knowledge is a dangerous thing,
so keep learning!"
Forum Moderator
TotalChoice Hosting, L.L.C.
Web Hosting by Total Choice Web Hosting - For Your Family - Web Hosting Family!
Any links or suggestions for third party software/sites should be used at your own risk.
My opinions and recommendations are not necessarily those of TCH and TCH is not responsible.
I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.
treasure your pets
The Turtle says "A little knowledge is a dangerous thing,
so keep learning!"
#7
dazza2006
- Group: Members
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- Joined: 17-June 06
Posted 19 June 2006 - 08:11 AM
Thankk you for the warm welcome,
do you guys do hosting in the uk, if so how much do you charge, my present provider cannot help with the error i am getting at the moment. I need a hosting company that I can use to host oscommerce style shops, I presently run a small webdesign agency so would be hosting new clients on a on going basis and the need to utilise os commerce is paramount.
www.dh-interactive.com
cheers
Dazza
do you guys do hosting in the uk, if so how much do you charge, my present provider cannot help with the error i am getting at the moment. I need a hosting company that I can use to host oscommerce style shops, I presently run a small webdesign agency so would be hosting new clients on a on going basis and the need to utilise os commerce is paramount.
www.dh-interactive.com
cheers
Dazza
#8
TCH-Thomas
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Posted 19 June 2006 - 08:24 AM
TCH have a server in the UK. Same price as on the other servers.
Open a ticket to the helpdesk and ask if you can be moved to it (or open a new account there if that is the case) if you like.
Open a ticket to the helpdesk and ask if you can be moved to it (or open a new account there if that is the case) if you like.
Thomas Jikrantz
Forum Moderator
TotalChoice Hosting, L.L.C.
Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.
As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
Web Hosting by Total Choice Web Hosting - 24/7 Help Desk
Forum Moderator
TotalChoice Hosting, L.L.C.
Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.
As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
Web Hosting by Total Choice Web Hosting - 24/7 Help Desk
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