Help
I've got my secure certificate (Through TCH) and OScommerce shopping cart all set up securely, but I want to include more information about the whole set up to my site visitors.
My questions are:
1. Through what authority does TCH offer secure certificates? Do you resell them from Verisign?
2. Who regulates certificate security?
3.What is my (and my shoppers') assurance that the certificate is, indeed secure (beside what a browser may return as an error)?
4. Any other information you can provide would be appreciated.
I spent some time searching the web for these answers, to no avail.
Thanks!
Kristin
https://www.practica....com/presscart/
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Info On Tch Secure Certificates?
#2
abinidi 
- Immediate Family
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Posted 17 May 2006 - 10:45 PM
pracpress,
First, let me welcome you to the TCH forums and the TCH family. I'm glad you've found the forums, and hope you find the answer to this and future questions here.
As for your specific questions regarding SSL certs, I would do one of the following:
(1) open a help desk ticket. SSL certificates are a server-related issue, and the help desk is always the best place to discuss server-related and account-related questions.
(2) you could always PM or IM one of the RED colored staff members you see at the bottom of the forums. I know from personal experience that both Head Guru and TCH Tim are very open to customers contacting them via AIM. I've contacted both. Other staff members are also open to having you contact them. That is why they give you their AIM addresses. (What other company gives you the AIM account of the owner -- the AIM account that he's on almost all day?!?!)
Anyway, I hope you find the answers to your questions. Best wishes, and again, welcome to the forums and family.
First, let me welcome you to the TCH forums and the TCH family. I'm glad you've found the forums, and hope you find the answer to this and future questions here.
As for your specific questions regarding SSL certs, I would do one of the following:
(1) open a help desk ticket. SSL certificates are a server-related issue, and the help desk is always the best place to discuss server-related and account-related questions.
(2) you could always PM or IM one of the RED colored staff members you see at the bottom of the forums. I know from personal experience that both Head Guru and TCH Tim are very open to customers contacting them via AIM. I've contacted both. Other staff members are also open to having you contact them. That is why they give you their AIM addresses. (What other company gives you the AIM account of the owner -- the AIM account that he's on almost all day?!?!)
Anyway, I hope you find the answers to your questions. Best wishes, and again, welcome to the forums and family.
#3
TCH-Thomas
- Volunteer Moderator
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- Group: Moderators
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Posted 18 May 2006 - 03:36 AM
Welcome to the forum, Kristin. 
Thomas Jikrantz
Forum Moderator
TotalChoice Hosting, L.L.C.
Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.
As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
Web Hosting by Total Choice Web Hosting - 24/7 Help Desk
Forum Moderator
TotalChoice Hosting, L.L.C.
Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.
As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
Web Hosting by Total Choice Web Hosting - 24/7 Help Desk
#4
TCH-Don
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Posted 18 May 2006 - 04:15 AM
Welcome to the forum, Kristin
Don Rosenquist
Forum Moderator
TotalChoice Hosting, L.L.C.
Web Hosting by Total Choice Web Hosting - For Your Family - Web Hosting Family!
Any links or suggestions for third party software/sites should be used at your own risk.
My opinions and recommendations are not necessarily those of TCH and TCH is not responsible.
I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.
treasure your pets
The Turtle says "A little knowledge is a dangerous thing,
so keep learning!"
Forum Moderator
TotalChoice Hosting, L.L.C.
Web Hosting by Total Choice Web Hosting - For Your Family - Web Hosting Family!
Any links or suggestions for third party software/sites should be used at your own risk.
My opinions and recommendations are not necessarily those of TCH and TCH is not responsible.
I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.
treasure your pets
The Turtle says "A little knowledge is a dangerous thing,
so keep learning!"
#5
TCH-JimE
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Posted 18 May 2006 - 04:40 AM
Welcome to the forum Kristin,
As with regard to your questions, a red member of staff or a support ticket is your best bet.
for point 3, the most important part surely must be the fact that a padlock will appear in the browser at the bottom hand of the screen. Clicking on this will ID the site and the certificate to be authentic and that it is indeed secure.
JimE
As with regard to your questions, a red member of staff or a support ticket is your best bet.
for point 3, the most important part surely must be the fact that a padlock will appear in the browser at the bottom hand of the screen. Clicking on this will ID the site and the certificate to be authentic and that it is indeed secure.
JimE
J
#6
TCH-Bruce
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Posted 18 May 2006 - 07:23 AM
Welcome to the forums Kristin
Bruce Richards
Lead Forum Moderator
TotalChoice Hosting, L.L.C.
Webhosting by Total Choice Web Hosting - General Support Forum
I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
Lead Forum Moderator
TotalChoice Hosting, L.L.C.
Webhosting by Total Choice Web Hosting - General Support Forum
I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.
#7
pracpress
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- Joined: 17-May 06
Posted 18 May 2006 - 01:24 PM
OK, I hovered over the padlock (Thanks Jim) and found that AddTrust is the company that currently issues the secure certificates for TCH. I created a security statement that includes AddTrust's info, TCH info and Mozilla/Netscape's certificate authority information on my shopping cart page. This should cover it. Curious that this isn't on the FAQs . Aren't more people interested in security? (Rhetorical question).
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