[Eft]

Hello-

(no need to welcome me to the forums, that was covered already, thanks!)

I set up an osCommerce site using the button in cpanel.

I have PayPal set as the only payment method. Other than one 'contribution' it is a basic install.

Everything looks great, but when the order goes to check-out, the shipping reflected in PayPal has an additional $1 per item.

Meaning:
Order 1 CD=$10
Shipping=$2
Total=$12

hand off to PayPal from osCommerce

Order 1 CD=$10
Shipping=$3
Total=$13

Can't figure out where this extra $1 is appearing from.

Shop is located here:

http://www.couch-fort.com/osCommerce

I have passworded the directory until I can fix this.

username:test
password:test

I would love to get the shop LIVE tonight, as we just got our 2nd CD in the mail.

Thanks in advance for any and all help.

Cheers,
Tim

[TCH-Rob]

Tim,

Check the tare weight in your admin section. I believe it is under the shipping section. That might be it.

[Eft]

I'll check when I get home, but I think I have weight set to nothing, as my 'contribution' I added is a flat rate shipping + an amount for additional.
US $2 shipping + $1 each additional
International $4 + $1.50 each additional

I thought that might be it, but test orders from non-US add $1 onto the 'extra PayPal shipping' instead of $1.50.

This post has been edited by Eft: 29 August 2005 - 06:49 PM

[TCH-Rob]

I doubt that is it now that I have looked at it. How about a low order fee or a per item fee as well as a flat rate?

[Eft]

Can you elaborate on that?
I'm home now, so I can get at my admin page.

When this is over I'm also going to ask what directories I need to password protect to keep my shop safe.

[TCH-Rob]

In your admin section go to the "Modules" menu and then "Shipping". What do you have enabled there?

[vengavenga]

Hi,

Maybe you've already found the problem as I've just tested it as follows:

Ordering one item with a US address
Ordering one item with a UK address
Ordering two items with a US address
Ordering two items with a UK address

In all cases the shipping was correctly calculated both in the store, on the final confirmation screen and on the Paypal site.

Ali.

[Eft]

Yes, problem was solved late last night.
I had been using straight PayPal buttons for the 1st CD since MAy and on the PayPal side I had shipping preferences set up. That was where the mysterious extra shipping money was appearing from.
I ticked the "let other carts override this" button in PayPal's shipping preferences and it all worked out fine.

Thank you both for the insight.
-Tim

[TCH-Rob]

Tim,

Glad you got it sorted out.