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Bloghosts Refugee Special!

#1 User is offline   Head Guru 

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Posted 04 November 2004 - 03:42 PM

I have just been informed of the issues surrounding bloghosts.com

To ease the transistion for bloghosts.com customers we are offering the following.

FREE cPanel to cPanel account move. TCH will assist you in moving your account from bloghosts.com to tch. This is fully automated and is 99.95% effective.

One Plan Upgrade! Once you signup with TCH just let us know you came from bloghosts.com and we will upgrade your account to the next highest plan level at NO CHARGE.

TotalChoice is a blog friendly web host and we welcome our new family members from Bloghosts.com

Thanks

Bill
Bill Kish
Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below:

Via telephone at my office number:
800-930-0485 x211

Via my mobile phone:
248-632-3243

Via my office email:
bill(at)totalchoicehosting.com

Via my cellular phone email
bill (at) tchmobile.com

Via my mobile phone Instant Messenger:
tchgurubillpda

Via Instant Messenger:
AOL Instant Messenger: tchgurubill
Yahoo Messenger: tchgurubill
MSN Messenger: tchgurubill@hotmail.com


"Anyone in any walk of life who is content with mediocrity is untrue to himself and the American way."
General George S. Patton
US ARMY

#2 User is online   TCH-Bruce 

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Posted 04 November 2004 - 04:13 PM

Very nice, Bill! Thumbs Up
Bruce Richards
Lead Forum Moderator
TotalChoice Hosting, L.L.C.
Webhosting by Total Choice Web Hosting - General Support Forum

I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

#3 User is offline   TCH-Thomas 

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Posted 04 November 2004 - 04:18 PM

Hey, thatīs nice Bill Thumbs Up
Uhm...why havent I started a blog. :angry:
Thomas Jikrantz
Forum Moderator
TotalChoice Hosting, L.L.C.

Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.

As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

Web Hosting by Total Choice Web Hosting - 24/7 Help Desk

#4 User is offline   LisaJill 

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Posted 04 November 2004 - 04:31 PM

Wow, fantastic! =) Rock Sign

#5 User is offline   TCH-Don 

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Posted 04 November 2004 - 07:31 PM

Yes, WOW thats very nice Thumbs Up
Don Rosenquist
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TotalChoice Hosting, L.L.C.
Web Hosting by Total Choice Web Hosting - For Your Family - Web Hosting Family!

Any links or suggestions for third party software/sites should be used at your own risk.
My opinions and recommendations are not necessarily those of TCH and TCH is not responsible.

I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.


treasure your pets

The Turtle says "A little knowledge is a dangerous thing,
so keep learning!"

#6 User is offline   borfast 

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Posted 04 November 2004 - 08:08 PM

Great news, Bill! Thumbs Up Thumbs Up Thumbs Up
Raul Santos
-=[ http://www.borfast.com ]=-
Because the people who are crazy enough to think they can change the world, are the ones who do!
Get Firefox!

#7 User is offline   arvind 

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Posted 04 November 2004 - 09:52 PM

Sweet !

#8 User is offline   ThatAdamGuy 

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  Posted 05 November 2004 - 03:57 AM

Not to get a swelled head or anything, but I'm betting I was the one who let TCH know about the issue. :D

Anyway, after quite a bit of research today, I've decided to throw my hat, er, sites into the ring here. And already I've been met with very helpful and friendly assistance from TCHGuruAndy and Mike Hermon. Definitely good signs. Plus, wow, I'm impressed with the pricing on the reseller accounts, especially with the free upgrade. Very cool! :)

I will, admittedly, miss my shell access, and I think the name "bloghosts" is more warm-fuzzy than "totalchoicehosting" (sorry!) But I do believe that the pros nicely outweigh the disadvantages!

Looking forward to a fresh start... especially not having to depend on just one well-meaning but beleaguered support fella.

#9 User is offline   TCH-Thomas 

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Posted 05 November 2004 - 04:41 AM

Welcome to your extended family Adam :)
Thomas Jikrantz
Forum Moderator
TotalChoice Hosting, L.L.C.

Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.

As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

Web Hosting by Total Choice Web Hosting - 24/7 Help Desk

#10 User is offline   windsofchange 

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  Posted 06 November 2004 - 10:02 PM

Thanks, Bill! We did mention this yesterday when we signed up... but what happens if we're already signed up for a Platinum account?
"Liberty. Discovery. Humanity. Victory."

#11 User is offline   DarqFlare 

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Posted 07 November 2004 - 12:38 PM

Wow, awesome Bill!

#12 User is offline   Beltza 

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Posted 07 November 2004 - 12:56 PM

This is a great service!
I just got me a new account here, and I am waiting for the transfer of my bloghosts account.
Nice to see ThatAdamGuy here as well!
[Jeroen Sangers] · [Brain Tags] · [POS blog] · [It's a small place]

#13 User is offline   TCH-Thomas 

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Posted 07 November 2004 - 01:01 PM

Welcome to your extended family Beltza. :)
Donīt forget to pop in to introductions for a more formal welcome.
Thomas Jikrantz
Forum Moderator
TotalChoice Hosting, L.L.C.

Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.

As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

Web Hosting by Total Choice Web Hosting - 24/7 Help Desk

#14 User is offline   TCH-Don 

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Posted 07 November 2004 - 01:54 PM

:dance: Welcome to the Family Bloggers :dance:

and your new home!

We really are like family here.
So if you need anything,
just ask your new family!
We love to help :)
Don Rosenquist
Forum Moderator
TotalChoice Hosting, L.L.C.
Web Hosting by Total Choice Web Hosting - For Your Family - Web Hosting Family!

Any links or suggestions for third party software/sites should be used at your own risk.
My opinions and recommendations are not necessarily those of TCH and TCH is not responsible.

I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.


treasure your pets

The Turtle says "A little knowledge is a dangerous thing,
so keep learning!"

#15 User is online   TCH-Bruce 

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Posted 07 November 2004 - 05:07 PM

Welcome to the family, bloggers! :dance:

Need anything just ask. :)

This post has been edited by TCH-Bruce: 07 November 2004 - 08:11 PM

Bruce Richards
Lead Forum Moderator
TotalChoice Hosting, L.L.C.
Webhosting by Total Choice Web Hosting - General Support Forum

I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

#16 User is offline   Irina 

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Posted 07 November 2004 - 07:29 PM

I'm a refugee from Bloghosts and I just want to express how much I appreciate what TCH has done. My site was transferred very efficiently and quickly, and Rick was very prompt and helpful in answering all my queries. Thank you very much! I look forward to having a long and happy stay here. :)

#17 User is offline   DarqFlare 

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Posted 08 November 2004 - 02:15 AM

Welcome, bloggers!

#18 User is offline   madmblue 

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Posted 08 November 2004 - 06:50 PM

And thank you to TCH from another Bloghosts refugee!!

Rock Sign


Mad

#19 User is offline   soleil 

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Posted 10 November 2004 - 10:19 AM

Oh wow! Awesome!! I'll definately be signing up.

Quick question though: I have my domain registered with Bloghosts, and apparently they're not replying to ANYONE.

How will I get my domain name back??

I'm so worried, about the so called "refund" and my domain. I just found out yesterday from reading a blog, had I not seen it, I wouldn't have known and lost my domain and my money (although I think my money is lost for sure)

How will I get my domain name back painlessly?

#20 User is offline   madmblue 

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Posted 10 November 2004 - 10:30 AM

I have the same problem as Soleil.....I have requested my domain name be transferred, according to the info on the WebpageBloghost page, and I've gotten no answer. Guess it's time to change my name? :(

mad

#21 User is offline   soleil 

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Posted 10 November 2004 - 10:38 AM

Seriously, if I can't get my domain name back I'll cry.

#22 User is offline   TCH-Dick 

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Posted 10 November 2004 - 11:18 AM

glad to see all the new faces, unfortunately there isnt much we can do about the domain name situation. I would imagine the blog host staff is pretty swamped right now trying to get things in order for everyone. Maybe after a few days you'll get an answer to your e-mails.
Dick DeVance
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TotalChoice Hosting, L.L.C.
dick@totalchoicehosting.com
Web Hosting by Total Choice Web Hosting - Round-the-Clock Server Monitoring

Successful people do the things that unsuccessful people don’t want to do.

#23 User is offline   soleil 

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Posted 10 November 2004 - 01:09 PM

I hope so Mike, if they do, I'll be coming here for sure. :)

#24 User is offline   zionide 

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Posted 10 November 2004 - 03:41 PM

I haven't been able to get my domain, either, so I just got a new one this morning.

Things look great here, so I hope I can get everything transferred properly . . . the bloghosts server that I was on has been down for 36 hours and doesn't look like it's coming back. :(

#25 User is offline   TCH-Dick 

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Posted 10 November 2004 - 03:45 PM

zionide, on Nov 10 2004, 04:41 PM, said:

I haven't been able to get my domain, either, so I just got a new one this morning.

Things look great here, so I hope I can get everything transferred properly . . . the bloghosts server that I was on has been down for 36 hours and doesn't look like it's coming back. :(

If the server your site is on is down, we wont be able to transfer the site for you. Hopefully it doesnt stay down.
Dick DeVance
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TotalChoice Hosting, L.L.C.
dick@totalchoicehosting.com
Web Hosting by Total Choice Web Hosting - Round-the-Clock Server Monitoring

Successful people do the things that unsuccessful people don’t want to do.

#26 User is offline   zionide 

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Posted 10 November 2004 - 03:54 PM

I'm able to log onto cpanel through my numerical IP - will that work?

I also downloaded a mysql backup and everything I could FTP out . . .

I only half know what I'm doing though, so it's likely I'm missing something critical.

#27 User is offline   zionide 

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Posted 10 November 2004 - 04:34 PM

For soleil and madmblue:
I just talked to a godaddy tech on the phone, and he said that if you fax their domain change form to them, with ID and printouts of receipt emails from bloghosts showing you pay for and own the domain, they may be able to do the transfer.

On the other hand, the bloghosts website has been updated with "please be patient" information, so maybe there's hope . . .

#28 User is offline   TCH-Dick 

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Posted 10 November 2004 - 05:22 PM

zionide, on Nov 10 2004, 04:54 PM, said:

I'm able to log onto cpanel through my numerical IP - will that work?

I also downloaded a mysql backup and everything I could FTP out . . .

I only half know what I'm doing though, so it's likely I'm missing something critical.

Yes, if you can log in via IP that will work.
Dick DeVance
General Manager
TotalChoice Hosting, L.L.C.
dick@totalchoicehosting.com
Web Hosting by Total Choice Web Hosting - Round-the-Clock Server Monitoring

Successful people do the things that unsuccessful people don’t want to do.

#29 User is offline   soleil 

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Posted 10 November 2004 - 09:57 PM

zionide, on Nov 10 2004, 04:34 PM, said:

For soleil and madmblue:
I just talked to a godaddy tech on the phone, and he said that if you fax their domain change form to them, with ID and printouts of receipt emails from bloghosts showing you pay for and own the domain, they may be able to do the transfer.

On the other hand, the bloghosts website has been updated with "please be patient" information, so maybe there's hope . . .

I'm not holding my breath. :(

#30 User is offline   october 

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Posted 19 November 2004 - 02:22 PM

please point me to the proper place to discuss the Free cpanel to cpanel transfer of my bloghost.com hosted site to the hosting area i have recently purchased from totalchoicehosting.com. also could i get confirmation that the plan upgrade has taken place (i purchased a year of $4 a month hosting from you).

thanks guys.

this is in regards to elvenforest.net ... i'm hoping that all the site can be moved without my having to rebuild it. it's an active community website with a few hundred registered users.

~octy

#31 User is offline   charle97 

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Posted 19 November 2004 - 02:25 PM

open a ticket to request the cpanel transfer.

#32 User is offline   october 

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Posted 19 November 2004 - 02:46 PM

ack, i've apparently deleted the email i received from you which contained my new IP, username, password, etc. i can't submit a support ticket without the cpanel username and password for my new account. could you guys re-email me with that info? here is copy from my invoice if that helps you.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
TotalChoice Hosting: Invoice 16567
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Invoice ID.........: 16567
Invoice Generated..: 11/09/2004

For Service(s):

Service ID: 48 Service Name: Starter Hosting Plan - $44.00 Yearly elvenforest.net

------------
Tax: USD 0.00
------------
Invoice Total: USD 44.00

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

#33 User is offline   TCH-Andy 

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Posted 19 November 2004 - 02:53 PM

Put unknown in for the username and password on the help desk ticket requesting we resend the info.
Andy Beckett

#34 User is offline   ronaldp423 

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Posted 19 November 2004 - 03:53 PM

Hi everyone,

I'm yet another BlogHosts refugee. I signed-up about a week ago, but wasn't aware that so many of my fellow refugees had come to TotalChoice too. Its a reassuring thing. Unbeknownst to one another we chose TotalChoice. It says alot for TotalChoice.
Like everyone else, I'm unable to confirm whether BlogHosts is actually doing anything toward transfering ownership of my domain name:ronpemberton.com.

I have submitted a ticket to the TotalChoice helpdesk for doing the cpanel-to-cpanel transfer of my site for me, and am looking foward to being back online with TotalChoice as soon as possible.

I use WordPress 1.2.1, and I'm curious how many others here are WordPress as well? :unsure:

#35 User is online   TCH-Bruce 

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Posted 19 November 2004 - 07:16 PM

Welcome to the family Ronald and october. I use MT but we have many users here using WordPress as well.
Bruce Richards
Lead Forum Moderator
TotalChoice Hosting, L.L.C.
Webhosting by Total Choice Web Hosting - General Support Forum

I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

#36 User is offline   ronaldp423 

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Posted 19 November 2004 - 08:20 PM

Hi Bruce,

I would like to compliment TotalChoice for your incredible response time to help desk tickets and forum posts. I'm getting the strong impression that I have finally found a place with the service and community that I've been dreaming. So far, everything is just fantastic !!

I was wondering if that account upgrade for BlogHosts refugees is still happening?
And, by the way, call me Ron.

Thanks

#37 User is offline   LisaJill 

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Posted 19 November 2004 - 08:28 PM

Yes, the promotion is still going - or this post would be updated. =) Just submit a ticket and let them know. =)

#38 User is offline   ronaldp423 

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Posted 19 November 2004 - 08:45 PM

Thanks Lisa,

Its nice to meet you. Let be known that Abdul Hakeem over on Tech Support is most excellent on the job today! :)

#39 User is offline   TCH-Don 

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Posted 19 November 2004 - 09:15 PM

:dance: Again Welcome to the Family Bloggers :dance:

and your new home!
Be sure to drop by the introductions forum when you are settled in
and say hello.

We really are like family here.
So if you need anything,
just ask your new family!
We love to help :)
Don Rosenquist
Forum Moderator
TotalChoice Hosting, L.L.C.
Web Hosting by Total Choice Web Hosting - For Your Family - Web Hosting Family!

Any links or suggestions for third party software/sites should be used at your own risk.
My opinions and recommendations are not necessarily those of TCH and TCH is not responsible.

I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.


treasure your pets

The Turtle says "A little knowledge is a dangerous thing,
so keep learning!"

#40 User is offline   TCH-Thomas 

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Posted 20 November 2004 - 05:10 AM

Welcome bloggers to your extended family :)
Thomas Jikrantz
Forum Moderator
TotalChoice Hosting, L.L.C.

Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.

As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

Web Hosting by Total Choice Web Hosting - 24/7 Help Desk

#41 User is offline   jamas 

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Posted 26 November 2004 - 03:44 PM

This offer sounds great. I am planning on transferring from Bloghosts, but i remember reading that TCH doesn't allow Movabletype. I read some posts recently that seem to indicate it is allowed now, but I just wanted to be sure. Thanks.

#42 User is offline   ThatAdamGuy 

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Posted 26 November 2004 - 03:55 PM

Jamas,

Not only does TCH allow MT, but it runs WAY faster than on BlogHosts. My comments and entries post considerably faster! :)

#43 User is offline   jamas 

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Posted 29 November 2004 - 03:08 PM

thanks. i have just one more question- how long will this promotion last? i paid for a year of hosting at bloghosts in september, and doubt i'm getting my money back. i'd like to keep my site there until they shut down next month, but i don't want to miss this deal.

#44 User is offline   ThatAdamGuy 

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Posted 29 November 2004 - 03:38 PM

Jamas,

I can't speak for TCH (I'm just a recent customer, actually, also a Bloghosts refugee), but I would like to strongly urge you to move off of Bloghosts ASAP.

Given the situation with that company, I don't think you can count on them to reliably deliver your e-mail or host your site even up through the end of the year... so it's worth paying for an extra month with TCH just for the peace of mind.

I actually recently paid for a full year on a reseller account with Bloghosts (ack!), but moved to TCH earlier this month. Despite a bit of bumpiness, I believe I made a smart decision.

#45 User is offline   jamas 

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Posted 30 November 2004 - 04:00 PM

hopefully last question- will my site stats carry over as well?

#46 User is offline   TCH-Rob 

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Posted 30 November 2004 - 04:17 PM

jamas, on Nov 30 2004, 03:00 PM, said:

hopefully last question- will my site stats carry over as well?

Not automatically though you may be able to copy the files over if they use awStats as well.

#47 User is offline   ThatAdamGuy 

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Posted 30 November 2004 - 05:10 PM

Actually, my stats DID copy over automatically, surprisingly.

#48 User is offline   TCH-Rob 

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Posted 30 November 2004 - 05:16 PM

Well then, I think I will go home now. ;)

Thanks for that confirmation.

#49 User is offline   TCH-Thomas 

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Posted 30 November 2004 - 05:19 PM

TCH-Rob, on Nov 30 2004, 11:16 PM, said:

Well then, I think I will go home now. ;)

Thanks for that confirmation.

You are home! :)
Thomas Jikrantz
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Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.

As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

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#50 User is offline   madmblue 

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Posted 01 December 2004 - 06:09 PM

Well, it looks like I'm going to get absolutely no domain transfer out of Bloghosts--can't even access CPanel, etc. any more as of today. Thanksfully, I got a full backup already.

Anyway, since it doesn't look like they plan to transfer my domain name, and it's locked up for a couple more months, is there any way to change the account name here at TCH? I registered a very similar name at GoDaddy, just in case, and it's mine all mine, not BlogHosts' .

Did this make any sense? Remember, you're dealing with an extremem newb here! And thanks so much for the help I've already gotten here at TCH.

Mad

#51 User is online   TCH-Bruce 

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Posted 01 December 2004 - 06:12 PM

Hi Mad,

You can use your NEW domain name here. But if the domian is locked at Bloghosts you will have to wait until they release it or transfer it to use.

You should open a help desk ticket (link at top of this post) to support. They may still be able to transfer your content over from Bloghost. Worth a shot.
Bruce Richards
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I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

#52 User is offline   ThatAdamGuy 

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Posted 01 December 2004 - 06:17 PM

Ack... it seems that BlogHosts is -- at least temporarily -- totally dead. I tried to pull up the site of a poor friend who still has her domain hosted with them, and I get a server error. Just sent her a test e-mail, and it hasn't bounced back, but I don't know if she got it (she's at work now and I haven't been able to reach her).

Definitely glad I moved over to TCH when I did and didn't instead hang out another month or two on Bloghosts!

#53 User is offline   ronaldp423 

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Posted 01 December 2004 - 06:52 PM

I feel your pain. I too registered my domain with BlogHosts. I just visited my site that is still running on their server. It appeared.
I knew to register my domain with Godaddy but took the lazy way out and let BlogHosts do it. This wasn't two weeks before everything started hitting the fan for people in the forums. Up until that point, I had been reading the forums daily for several weeks before signing on with them, and had been impressed with how cool the community of people seemed.
I will never again let someone else register anything for me. I had actually used my name for the domain on this one, with the intent of using it on a business website at a later date. Now, I'm screwed. :(

#54 User is offline   TCH-Don 

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Posted 01 December 2004 - 07:26 PM

Mad, you can change the domain for your account.
Just open a help desk ticket with all the details.
And later if you can transfer the old domain
you can have it parked on top of your account through the help desk.

This post has been edited by TCH-Don: 01 December 2004 - 07:28 PM

Don Rosenquist
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Any links or suggestions for third party software/sites should be used at your own risk.
My opinions and recommendations are not necessarily those of TCH and TCH is not responsible.

I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.


treasure your pets

The Turtle says "A little knowledge is a dangerous thing,
so keep learning!"

#55 User is offline   madmblue 

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Posted 01 December 2004 - 08:43 PM

:D Never mind! I did what I SHOULD have done in the first place, and submitted a help ticket!!
I had already had everything transferred over, but since Bloghosts wouldn't release the domain (is that the correct phrase?) or contact me in any way....well, nothing was working.

It's being taken care of now--you guys are great!

Mad

#56 User is offline   slick 

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  Posted 08 December 2004 - 08:38 PM

hi

i just registered my new account with tch

i was wondering how do i go about getting my cpanel info transferred from bloghosts to tch

thanx in advance for any assistance

:D ;) Thumbs Up

#57 User is offline   LisaJill 

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Posted 08 December 2004 - 08:52 PM

Submit a ticket to the Help Desk . =) And welcome to the family!

#58 User is online   TCH-Bruce 

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Posted 09 December 2004 - 08:16 AM

Welcome to the family, slick! ;)
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#59 User is offline   TCH-Thomas 

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Posted 09 December 2004 - 09:16 AM

Welcome to your extended family :)
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Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.

As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

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#60 User is offline   TCH-Don 

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Posted 09 December 2004 - 12:55 PM

:dance: Welcome to the Family :dance:

and your new home!

We really are like family here.
So if you need anything,
just ask your new family!
We love to help :)
Don Rosenquist
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Any links or suggestions for third party software/sites should be used at your own risk.
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I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.


treasure your pets

The Turtle says "A little knowledge is a dangerous thing,
so keep learning!"

#61 User is offline   slick 

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Posted 09 December 2004 - 06:12 PM

thanx for all the welcomes.

i feel at home already.

sorry for the duplicated support tickets just now.

i refreshed the page....ooops.

:rolleyes: :rolleyes: :rolleyes:

#62 User is offline   slick 

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  Posted 09 December 2004 - 08:23 PM

i just have a question

is it ok if i restore my site on my own from the back up that i made or is that going to cause problems?

#63 User is offline   TCH-Rob 

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Posted 09 December 2004 - 08:27 PM

I have no problem with it if you dont. Welcome home Slick.

#64 User is offline   slick 

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  Posted 09 December 2004 - 09:01 PM

thanx Rob

but i see that Liz P. has done it for me

one problem though

now i can't log into my cpanel controls

i need some help please

#65 User is offline   LisaJill 

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Posted 09 December 2004 - 09:07 PM

You'll have to submit another ticket to the Help Desk . The forum place is not for one on one help, and us mods - as nice as the rest of them are *winks* can't access the servers or your accounts. =)

#66 User is offline   TCH-Rob 

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Posted 09 December 2004 - 09:19 PM

We have nice mods? Where? Somebody is spreading rumors again. She is right though, Slick. Account access is not in our control.

#67 User is offline   Kalalism 

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Posted 11 December 2004 - 10:47 PM

I need to get some stuff cleared up. I bought the $4 plan here at TCH, but bloghosts hasn't replied to me about any domain registration switching yet. When I signed up I put my domain as my bloghosts domain, www.kalalism.com. Will I be able to get my site and everything transferred before the domain registration switch? When it does eventually get switched, will my email address still work? I have most of my accounts set up with my domain email, robert@kalalism.com. I need to make sure to keep this email active, but I don't know what is happening with the switch and all. Please help me.

#68 User is offline   TCH-Thomas 

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Posted 12 December 2004 - 04:52 AM

Welcome to your extended family Robert/Kalalism :)

I did some checking with the info you provided. I know nothing more about this bloghost transfer thing than most people in here, so you should wait for someone else to verify this...

I saw that you have your domain registered with godaddy. As far as I can tell from other posts, godaddy have some controlpanel where you can set your nameservers to point to ns1.totalchoicehosting.com and ns2.totalchoicehosting.com.
If they do have this controlpanel, then try to log in to it and change it to point to the above. Then submit a ticket to the tech guys and ask them to transfer your blogsite to TCH.

This post has been edited by TCH-Thomas: 12 December 2004 - 04:54 AM

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Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.

As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

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#69 User is offline   slick 

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Posted 13 December 2004 - 06:57 PM

Head Guru, on Nov 4 2004, 03:42 PM, said:

I have just been informed of the issues surrounding bloghosts.com

To ease the transistion for bloghosts.com customers we are offering the following.

FREE cPanel to cPanel account move. TCH will assist you in moving your account from bloghosts.com to tch. This is fully automated and is 99.95% effective.

One Plan Upgrade! Once you signup with TCH just let us know you came from bloghosts.com and we will upgrade your account to the next highest plan level at NO CHARGE.

TotalChoice is a blog friendly web host and we welcome our new family members from Bloghosts.com

Thanks

Bill

How does the One Plan Upgrade work and how do I go about applying for it?

Can you elaborate more on it please?

Thanks.

#70 User is offline   TCH-Don 

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Posted 13 December 2004 - 07:11 PM

As you quoted

Quote

One Plan Upgrade! Once you signup with TCH just let us know you came from bloghosts.com and we will upgrade your account to the next highest plan level at NO CHARGE.

So just open a helpdesk ticket and let them know you came from bloghosts.
Don Rosenquist
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Web Hosting by Total Choice Web Hosting - For Your Family - Web Hosting Family!

Any links or suggestions for third party software/sites should be used at your own risk.
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I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.


treasure your pets

The Turtle says "A little knowledge is a dangerous thing,
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#71 User is offline   Kalalism 

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Posted 14 December 2004 - 12:57 AM

You guys are great! I am still pretty new at the whole website thing, bloghosts was good while it lasted, but now that I know about you I wish I had been with you from the beginning. The transfer was extremely easy and there is nothing messed up on my site. Thank You so very much. I added a link to your site on the bottom of my page and I recently made a post thanking you.

#72 User is offline   TCH-Rob 

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Posted 14 December 2004 - 01:50 AM

Kalalism, on Dec 13 2004, 11:57 PM, said:

You guys are great! I am still pretty new at the whole website thing, bloghosts was good while it lasted, but now that I know about you I wish I had been with you from the beginning. The transfer was extremely easy and there is nothing messed up on my site. Thank You so very much. I added a link to your site on the bottom of my page and I recently made a post thanking you.

Thanks and welcome home. Care to share the link? I assume it is family friendly, right?

#73 User is online   TCH-Bruce 

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Posted 14 December 2004 - 08:37 AM

Welcome to the family, Kalalism! ;)
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I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

#74 User is offline   Kalalism 

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Posted 17 December 2004 - 01:38 AM

Kalalism

Yes it is family friendly, but there really is nothing special. It's just a blog that I rarely update and dont use very much. But I hope to get a camera soon and start taking pictures of the craziness in Japan.

#75 User is offline   lazyivan 

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Posted 20 December 2004 - 11:52 AM

hello

I am from bloghosts (luckly that I find TC hosting.

I still haven't get back my domain name.

Could I still apply a new domain?

Please contact me at lazyivan@gmail.com

thanks

Ivan

#76 User is offline   TCH-Rob 

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Posted 20 December 2004 - 01:03 PM

Ivan,

You can use a new name if you would like.

#77 User is offline   TCH-Don 

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Posted 20 December 2004 - 02:32 PM

:dance: Welcome to the Family Robert and Ivan and all bloggers :dance:

and your new home!

We really are like family here.
So if you need anything,
just ask your new family!
We love to help :)
Don Rosenquist
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Web Hosting by Total Choice Web Hosting - For Your Family - Web Hosting Family!

Any links or suggestions for third party software/sites should be used at your own risk.
My opinions and recommendations are not necessarily those of TCH and TCH is not responsible.

I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.


treasure your pets

The Turtle says "A little knowledge is a dangerous thing,
so keep learning!"

#78 User is offline   lazyivan 

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Posted 20 December 2004 - 05:30 PM

TCH-Don, on Dec 21 2004, 03:32 AM, said:

:dance:  Welcome to the Family  Robert and Ivan and all bloggers :dance:

and your new home!

We really are like family here.
So if you need anything,
just ask your new family!
We love to help  :)
<{POST_SNAPBACK}>


Thanks, and I think you guys is moving my sites now.

Check out my dogs too http://gallery.lazyivan.com

Ivan

#79 User is offline   TCH-Don 

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Posted 20 December 2004 - 05:47 PM

Aww! :group:

what breed?

This post has been edited by TCH-Don: 20 December 2004 - 05:48 PM

Don Rosenquist
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Any links or suggestions for third party software/sites should be used at your own risk.
My opinions and recommendations are not necessarily those of TCH and TCH is not responsible.

I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.


treasure your pets

The Turtle says "A little knowledge is a dangerous thing,
so keep learning!"

#80 User is online   TCH-Bruce 

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Posted 20 December 2004 - 05:47 PM

Welcome to the family Ivan :)
Bruce Richards
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I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

#81 User is offline   lazyivan 

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Posted 20 December 2004 - 07:53 PM

TCH-Don, on Dec 21 2004, 06:47 AM, said:

Aww!  :group:

what breed?
<{POST_SNAPBACK}>


one is mongrel(M), one is bull terrier(F)

haha, I can upload more pics now :) I got more webspace

Thanks,

Ivan

#82 User is offline   madmblue 

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Posted 29 December 2004 - 10:35 AM

TCH-Rob, on Dec 20 2004, 01:03 PM, said:

Ivan,

You can use a new name if you would like.
<{POST_SNAPBACK}>



Believe it or not, Jace finally came through and transferred my name to me. I've already set up the new site/domain though. Is it possible to put a re-direct page on the old sitename? I'm not sure what is meant by "parking" the domain.

Could somebody explain what my options are here? and how I go about doing all this? I've already pointed the old site domain to the TCH servers.

Madm

#83 User is offline   TCH-Thomas 

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Posted 29 December 2004 - 10:41 AM

Parking means that you can have several domains pointing to the same directory (domain a.com and domain b.com goes to same pages). Just submit a ticket to the tech guys and they will fix it.
Thomas Jikrantz
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Any links or suggestions for third party software/sites should be used at your own risk. My opinions and recommendations are not necessary those of TCH and TCH is not responsible.

As a Forum Moderator I can assist in answering many of your hosting related questions. However, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

Web Hosting by Total Choice Web Hosting - 24/7 Help Desk

#84 User is offline   zionide 

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Posted 29 December 2004 - 01:48 PM

TCH-Thomas, on Dec 29 2004, 10:41 AM, said:

Parking means that you can have several domains pointing to the same directory (domain a.com and domain b.com goes to same pages). Just submit a ticket to the tech guys and they will fix it.
<{POST_SNAPBACK}>


With any luck, I'll soon be in the same situation. Is there a way to handle that I will then have two email addresses (name@domain-a.com and name@domain-b.com)? That is, does a parked domain allow email forwarding for any addresses associated with it?

Thanks!

#85 User is offline   TCH-Rob 

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Posted 29 December 2004 - 02:51 PM

It has been a while since I played with parked domains but I believe the answers to your questions are yes.

#86 User is offline   slick 

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Posted 02 January 2005 - 10:10 PM

TCH-Rob, on Dec 29 2004, 02:51 PM, said:

It has been a while since I played with parked domains but I believe the answers to your questions are yes.
<{POST_SNAPBACK}>


i need to know something

if i point another domain to NS1.TOTALCHOICEHOSTING.COM and
NS2.TOTALCHOICEHOSTING.COM

how can i get it to point to my site?

#87 User is offline   Head Guru 

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Posted 02 January 2005 - 10:15 PM

You would simply need to submit a Help Desk Ticket and our techs would point that domain to the root of your account.

Bill
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If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below:

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#88 User is offline   slick 

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Posted 02 January 2005 - 10:19 PM

Head Guru, on Jan 2 2005, 10:15 PM, said:

You would simply need to submit a Help Desk Ticket and our techs would point that domain to the root of your account.

Bill
<{POST_SNAPBACK}>


thanx

:dance:

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Posted 02 January 2005 - 10:27 PM

Don't Mention it!

Bill
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If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below:

Via telephone at my office number:
800-930-0485 x211

Via my mobile phone:
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bill(at)totalchoicehosting.com

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#90 User is offline   WhollyHis 

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Posted 07 January 2005 - 12:07 PM

I am a bloghosts refugee and am happy to finally be on a working host. I signed up and paid last night and this morning I awake to find that my DNS has already propagated. I feel like I am in heaven. Almost.

I would very much like to restore my blog which had been hosted on bloghosts. I made backups before their computers went down via the cPanel backup function. I did just about every option given there--Full Backup, Home Directory Backup, and MySQL Database Backup.

I tried uploading my Full Backup to cPanel on TCH. Since there was no restore function called Full Backup Restore, I used the top option--"Restore a Home Backup". It looked like it was uploading and took about the right amount of time for a file of that size to upload on a dialup connection (3.5 MB took about a half hour). Then the screen said it was restoring files but didn't appear to be actively doing anything. I checked in File Manager and nothing seems to have uploaded or restored. Am I doing something wrong?

Does it matter that my bloghosts domain had been a .com and I now have a .net (since bloghosts wouldn't transfer ownership of my domain to me)?

Any help getting my old site back up here on TCH would be very much appreciated.

Thank you!

#91 User is offline   Head Guru 

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Posted 07 January 2005 - 12:17 PM

Just drop in a support ticket to our techs and referance the bloghosts cpanel trransfer and make sure to include the location of your backup files.

We will do our best to get your site restored.

Welcome to the family.
Bill Kish
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#92 User is offline   WhollyHis 

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Posted 07 January 2005 - 12:22 PM

Head Guru, on Jan 7 2005, 11:17 AM, said:

Just drop in a support ticket to our techs and referance the bloghosts cpanel trransfer and make sure to include the location of your backup files.

We will do our best to get your site restored.

Welcome to the family.
<{POST_SNAPBACK}>


The bloghosts servers are completely down. Can I upload the backup files to my home directory here at TCH and then put in the support ticket?

Thanks for welcoming me to the family!

#93 User is offline   Head Guru 

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Posted 07 January 2005 - 01:39 PM

Yup just upload the backups into your TCH account and then open a support ticket and make sure to let the tech know where you placed the backup file.

We can then restore the account for you.

Bill
Bill Kish
Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below:

Via telephone at my office number:
800-930-0485 x211

Via my mobile phone:
248-632-3243

Via my office email:
bill(at)totalchoicehosting.com

Via my cellular phone email
bill (at) tchmobile.com

Via my mobile phone Instant Messenger:
tchgurubillpda

Via Instant Messenger:
AOL Instant Messenger: tchgurubill
Yahoo Messenger: tchgurubill
MSN Messenger: tchgurubill@hotmail.com


"Anyone in any walk of life who is content with mediocrity is untrue to himself and the American way."
General George S. Patton
US ARMY

#94 User is offline   TCH-Don 

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Posted 07 January 2005 - 02:30 PM

:dance: Welcome to the Family :dance:

and your new home!

We really are like family here.
So if you need anything,
just ask your new family!
We love to help :)
Don Rosenquist
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Any links or suggestions for third party software/sites should be used at your own risk.
My opinions and recommendations are not necessarily those of TCH and TCH is not responsible.

I am a Forum Moderator and a volunteer. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related questions. Should you need assistance in these areas, please contact our Help Desk.


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#95 User is offline   Cheryl 

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Posted 07 January 2005 - 07:47 PM

TCH-Bruce, on Nov 7 2004, 05:07 PM, said:

Welcome to the family, bloggers!  :dance:

Need anything just ask.  :)
<{POST_SNAPBACK}>



What's a Blog? :blink:

Did I miss something...was I sleeping when TCH added another feature?
Have a Special Day!

Cheryl Gonzalez
San Antonio

#96 User is online   TCH-Bruce 

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Posted 07 January 2005 - 07:50 PM

Cheryl, on Jan 7 2005, 07:47 PM, said:

What's a Blog?    :blink:

Did I miss something...was I sleeping when TCH added another feature?
<{POST_SNAPBACK}>

A Blog is a web log or journal or other CMS (content management system).

TCH has always allowed blogs to be hosted here. You can use many different programs to manage your blog. Popular ones are Wordpress and Movable Type. Some people use Blogger, TextPattern, Expression Engine, etc...
Bruce Richards
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TotalChoice Hosting, L.L.C.
Webhosting by Total Choice Web Hosting - General Support Forum

I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

#97 User is offline   WhollyHis 

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Posted 07 January 2005 - 10:16 PM

I am up and running and loving TCH. Thanks everyone for the help!

#98 User is offline   Head Guru 

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Posted 08 January 2005 - 01:15 AM

I take it we got your backup restored and things went well?

I am glad to see your loving it here!
Bill Kish
Head Cook and Bottle Washer

If you need help with your account or have any questions, please feel free to contact me using any of the contact methods below:

Via telephone at my office number:
800-930-0485 x211

Via my mobile phone:
248-632-3243

Via my office email:
bill(at)totalchoicehosting.com

Via my cellular phone email
bill (at) tchmobile.com

Via my mobile phone Instant Messenger:
tchgurubillpda

Via Instant Messenger:
AOL Instant Messenger: tchgurubill
Yahoo Messenger: tchgurubill
MSN Messenger: tchgurubill@hotmail.com


"Anyone in any walk of life who is content with mediocrity is untrue to himself and the American way."
General George S. Patton
US ARMY

#99 User is online   TCH-Bruce 

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Posted 08 January 2005 - 10:24 AM

Welcome home WhollyHis! :)
Bruce Richards
Lead Forum Moderator
TotalChoice Hosting, L.L.C.
Webhosting by Total Choice Web Hosting - General Support Forum

I am the Lead Forum Moderator. While I can assist in answering most of your hosting related questions, I am unable to answer questions about specifics relating to your account such as billing and server related issues. Should you need assistance in these areas, please contact our Help Desk or our many other options. Another good place to find answers is with our help pages, tutorials and movie tutorials.

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