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Our attention to service and support is one of many things that separate us from the rest.
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Server Backup Schedule
Each server is backed up weekly by the datacenter. We also perform remote off-site
backups of each server every other day.
Please be sure you understand and comply with TCH policies
TCH Logos and Ad Banners
Be sure to let others know that your web site is hosted at TotalChoice Hosting! We've designed several different size banners and icons, suitable for use on your web site. You have your choice with TotaChoice Hosting - small graphic and text banners or larger graphic images.
Q: If I use up all of my bandwidth for the month, will my site automatically be disabled (until the next month) or will I automatically be charged for the extra bandwidth usage?
A: Your site will be suspended when you hit your bandwidth limit. However, our system will e-mail you when you hit 80% of your limit, thus giving you time to purchase more bandwidth. (Reply posted Dec 18, 2003)
Change credit cards for monthly billing
If you need to change the credit card that your monthly TCH billing fee is charged to, be sure to check out our Billing Issues page for further instructions.
The TotalChoice Web Hosting Operations Center provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers at all four of the Data Centers. In brief, this comprises; Monitoring of all critical services and ports, including FTP, HTTP, SMTP, HTTPS, SSH, TELNET, CPANEL and POP3.
TCH tracks and manages this information very closely. To view 'real time' server stats visit www.tchstatus.com.
Talk with us live about your problems!
Having a web hosting problem and need an answer now? Our web hosting support team is ready to answer your toughest account questions 24/7. Feel free to reach us if you are having a problem or just have a question or two about our services. We are here to help!